Human Resources Manager (FT Staff)

The Manager of Human Resources for Mustache is responsible for the strategic leadership and day-to-day management of all human resource functions. The Manager of Human Resources will build upon, support and manage all HR functions including: recruitment, onboarding, employee performance & development, employee relations, benefits administration, compliance, and upholding, nurturing & developing the company culture.

As Mustache continues to grow consistently, the right candidate will bring experience and natural instinct to sourcing talent in a creative or agency environment.  Additionally, the right candidate will bring an innovative and creative approach to compliment Mustache’s goals of driving growth while maintaining a collaborative and family-like environment.  Mustache is a small to mid-sized creative content agency with an in-house staff model and people over process approach.  The Manager of HR ensures that each Mustache employee receives an enriching and meaningful employment experience.

 

Responsibilities:

The essential functions include, but are not limited to the following:

  • Company Culture – Work with leadership and management team to support a positive culture that practices upholding core company principles and provides a great employee experience.
  • Recruitment – Partner with leadership team to strategize & execute on hiring needs. Use of innovative recruitment techniques to develop roster of creative, production, and agency-based candidates to successfully fill open positions, manage all job boards, screen candidates, oversee the interview process to ensure both a positive interview process for candidates as well as an efficient interview cadence for hiring managers, and assist in the creation of all pertaining offer letters.
  • Onboarding – Further develop formalized onboarding process to ensure new employees are being effectively provided with the tools & training to be setup for success in their new roles as well as fully immersed in company culture.
  • Performance & Development – Manage administration of annual performance review process, identify employees ready for promotion with managers, formalize annual goal setting & quarterly milestone check-ins, and help managers create performance improvement plans as needed based on skill gaps & poor performance.
  • General Employee Relations – Provide professional support, counsel, and development tactics for both staff and management.
  • Benefits Administration – Educate employees on benefits options, communicate open enrollment deadlines and implications of missing deadlines, assist employees with claims as needed.
  • Manage ad-hoc HR projects as needed.
  • Ensure that HR files and employee records are maintained in accordance with legal requirements and Company policies and procedures.
  • Recommend new approaches, policies, and procedures to consistently improve on employee happiness, individual efficiency, and overall company success.

 

Requirements:

  • Minimum of a Bachelor’s degree in Human Resources or related field PHR/CSP Certification a plus but not required.
  • Minimum 4 years of management responsibility in HR.
  • Strong interpersonal skills and the ability to build relationships with staff.
  • Knowledgeable of state and federal compliance requirements and regulations.
  • Ability to work with integrity, discretion and a professional approach. Customer service focused.
  • Detailed oriented and ability to meet deadlines.
  • Knowledge and experience with creative or advertising agencies helpful.
  • Knowledgeable of HIPAA privacy laws and maintains strict confidentiality.
  • Strong computer skills in MS Office applications, Outlook, Word and Excel, HRIS/Payroll/Timekeeping system applications.

 

 

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